Effective Date: [Sep 1, 2024]
At Siam Verse Co., Ltd., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or use our platform.
1. Information We Collect
We collect the following types of information from users:
- Personal Information: When you sign up or use our services, we may collect personal information such as your name, email address, phone number, and country.
- Account Information: We collect login credentials like your username and password.
- Content Information: For content creators and musicians, we may collect information related to your content, such as song files, video files, or metadata, to provide our services.
- Technical Data: This includes IP addresses, browser types, and device information collected automatically when you use our platform.
- Usage Data: We collect information on how you interact with our platform, such as the services you use, the pages you visit, and the time you spend on the site.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Process your payments and distribute royalties.
- Communicate with you regarding updates, offers, or changes to our platform.
- Ensure compliance with legal obligations.
- Personalize your experience on our platform.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share information with third-party service providers who help us operate and maintain our platform (e.g., payment processors, cloud storage providers).
- Legal Obligations: We may disclose your information if required by law, regulation, or legal processes such as court orders.
- Business Transfers: If SiamVerse is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve your user experience.
- Remember your preferences.
- Analyze usage of our platform.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our platform.
6. Your Choices
You have the following options regarding your personal information:
- Access and Update: You can review and update your personal information by logging into your account.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- Account Deletion: You can request to delete your account and personal information by contacting us at [[email protected]].
7. Children’s Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will take steps to delete it.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our platform.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
SiamVerse Co., Ltd.
Email: [[email protected]]
Phone: [+66-9-22571844]
Address: [88/45, Moo 4, The Sala Sub-District, Mueang Chiang Mai, Chiang Mai, 50000, Thailand]